FAQ

Questions owners actually ask

Responsibility, the picture, the camera wall, Black Box, plans, Members, training, kit, data, and card payment. Short answers for the watch team. No brochure fog.

The first call

Captain, connectivity, data access, kit.

01Does StarDome replace the captain?

No. StarDome gives faster, clearer information and a recommended next step — the decision and the responsibility stay with the captain or security officer at all times.

02What happens if we lose connectivity?

StarDome keeps working locally and buffers data until the connection returns. Losing one link doesn't shut down protection for the object.

03Who has access to our data?

Access follows role — owner, captain, marina, Support Center each see only what's relevant to them. Object data isn't shared outside your account, identifiable, for any AI training.

04We've heard StarDome can integrate specialized detection equipment — is that legal?

Some equipment categories (for example RF/counter-drone detection) require jurisdiction-specific export and licensing checks before deployment. StarDome's architecture supports this as an optional module; enabling it always goes through a separate legal review first.

05Do we need to replace our existing equipment?

No. StarDome is built to connect to what's already installed — radar, cameras, navigation — through adapters, not to replace it.

06Who is the time-to-decision problem for?

The same delay shows up for an army staff, a private military company, a nuclear or power plant, a port, an airport, a logistics hub, and a state emergency desk. Too many feeds. Not enough time. StarDome is the layer that puts them on one clock.

07Which sensors and links does StarDome read?

Radar, satellites, optical watch, acoustics, radio-electronic intelligence, unmanned reconnaissance, and observation posts. Adapters already talk ASTERIX, MAVLink, TATEP, EchoShield, third-party sensors, UAV and ground robots, and the management system you already paid for.

08Does StarDome decide or fire by itself?

No. It can detect, correlate, track, project the next leg, and recommend. A prepared response playbook runs only after a person authorizes it. The watch keeps control. The system removes the delay.

09Does StarDome fire anything on its own?

No. A recommended step can sit on the picture. A person authorizes. Local law still applies. A response bay on a container does not fire itself.

10Is AGRON 1 the product or a demo?

AGRON 1 is the watch. On this site it runs in DEMO with labelled scenes, or in LIVE which shows this install honestly — empty until a sensor is connected.

11What is the difference between StarDome and AGRON?

StarDome is the intelligence layer — adapters, picture, recommendation. AGRON is the steel when a hull, quay, or road needs a box. Detection and the picture run on StarDome.

Watch desk — cameras, picture, Black Box

How a watch team uses AGRON 1 together.

01How do we watch many drones at once?

On Optical Watch, keep the five installed tiles, then open as many extra drone and camera screens as this watch needs. Open all drone cameras puts every UAV and USV feed on the wall. Expand or Close a screen. Layout follows how many are open. REC writes the open wall to the Black Box while the screens stay up.

02What do flying and swimming contacts look like on the radar?

On the green PPI they are silhouettes, not identical dots: a quad-rotor or fixed-wing in the air, a hull on the surface, a torpedo or a swimmer below. Tags read AIR, SURF, SUB, SWIM. Catalog traffic stays. Fusion adds the case object; it does not wipe the rest of the picture.

03What does the Black Box keep?

Cameras, commands, AI Pilot talk, cases, events, decisions, alarms, and equipment — filed by category. Each record shows date, size, path, vessel, and geo. Copies: this browser, vessel NAS, cloud, shore. This watch vault is 256 MB. DEMO writes the NAS replica and queues cloud and shore. LIVE replicas stay offline until that store is wired. After Accept, the debrief for that drill shows the recommended step next to what the officer accepted.

04Who does what on the watch?

One officer owns the picture and Accept. Another can run the camera wall. The Training Library is for the whole team: pick a case, walk it on the case clock, then read the Event Log and the Black Box together. A custom case picks which catalog clip and glyph it uses. Staff roles stay on the desk; Member is the owner login.

05Where are calibration and scenarios?

On AGRON 1 after the Event Log: Calibration and Manage scenarios. They stay on the same watch, not a second app. Training Library / SELECT SCENARIO sits above. Walk a case, then calibrate or edit scenarios without leaving the picture.

Plans and money

The owner list. Not a shop cart.

01What are the public prices?

Harbor $49, Coastal $129, Passage $249 a month. Custom from $490 a month. Yearly is ten months paid, twelve covered. Integration, hardware, and support are written on top of that list.

02Does the Plans page take a card?

No. You request a configuration. Stripe is in the product for later. It is not live, so nothing is charged from this site until we activate it.

03Is hardware included?

No. The list is software on the kit you already have. Metal is specified only if the hull needs it.

04Why is Custom a floor, not a package?

Custom starts a conversation: extra sensors, extra sites, extra support. The floor is $490 a month so the list stays honest.

Members

Owner login, not the staff desk.

01What is a Member?

Member is the account for an owner or officer. You sign in to request a configuration, follow training, and keep billing ready. You do not get the staff backend.

02How do I get an account?

Nobody signs themselves up. Write to StarDome from Contact. After a written agreement, an Admin issues the account and the role. Then you sign in.

03Can a Member open Backend?

No. Backend, Tasks, and the price book stay with Viewer and above. Members stay on Members, Plans, Training, and FAQ.

Training, DEMO, LIVE

Learn the desk without a painted lie.

01Where is training?

The Training page is a visual walk of eight stations for owners, officers, and the watch team: picture, camera wall, DEMO versus LIVE, Black Box, plans, kit, and Members. Open AGRON 1 together and walk a case — that is the desk handbook in motion. The team handbook at /interface/handbook is for installers on the same watch.

02How do we train a new officer on the desk?

Open AGRON 1. Sign in with demo / demo if you are on the public DEMO. Start the tour, open TRAINING LIBRARY / SELECT SCENARIO, pick a case, open the cameras that case needs, Accept only if you are the officer on the picture, then read the Event Log and the Black Box together. Do not skip DEMO stamps. Do not treat a DEMO clip as a partner stream.

03What does DEMO mean on a camera?

That frame is an illustrative scene for the selected case. The stamp stays on. Two scenes per camera. LIVE does not reuse it as if a sensor were connected.

04Will LIVE show my yacht?

Only when that yacht’s sensors are on this install. Until then LIVE stays empty. That is the product being honest.

Kit and adapters

Keep what works. Add links.

01Do we replace radar and cameras?

No. StarDome is built to connect to what is already installed — radar, cameras, navigation — through adapters.

02Which links are named?

Named links include ASTERIX, MAVLink, TATEP, and EchoShield, plus third-party sensors, airframes, ground robots, and existing management systems.

03What if we lose connectivity?

StarDome keeps working locally and buffers data until the connection returns. Losing one link does not shut down protection for the object.

Data and access

Role on the account. No silent sharing.

01Who sees our object data?

Access follows role — owner, captain, marina, Support Center each see only what is relevant. Object data is not shared outside your account, identifiable, for any AI training.

02Is Pilot training on our watch?

No. Anthropic receives the Pilot prompt you send so the advisor can reply — not for StarDome marketing, and not to train on your hull.

03Are specialized detectors legal?

Some equipment categories (for example RF / counter-drone detection) need jurisdiction-specific export and licensing checks. That module is optional and goes through a separate legal review first.

Card payment

The module is in. The charge is not.

01Is Stripe connected?

The Stripe module is in the product: status, Checkout, and webhook routes. The live flag is off. Keys may be missing. Either way, this site does not take a card until we activate it.

02What happens if I click Pay with card?

You get a clear “not live” answer. No session is opened at Stripe. Request a configuration if you want a plan on a hull now.

03When will card charge turn on?

When StarDome sets STRIPE_BILLING_LIVE on an install that already has Stripe keys. Until then the button stays honest.